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Setting Up Platform Manager

Before Platform Manager can display your data, you need to define the hierarchy — Sites, Device Types, and Devices — and make sure your data points carry the right tags. This guide walks you through that initial setup.

Overview

Setup has four steps:

  1. Plan your hierarchy (sites, device types, devices)
  2. Create Sites in Platform Manager
  3. Create Device Types in Platform Manager
  4. Create Devices and assign them to sites and types

After setup, you configure which data points belong to each element by tagging them in the data source configuration.


Step 1: Plan Your Hierarchy

Before creating anything in Mango, list all the entities you need:

Sites — physical locations or logical groupings you monitor. Assign each a unique XID.

NameXIDAttributes
Austin Data CenterSITE-AUSTINRegion: South, Tier: 2
Denver OfficeSITE-DENVERRegion: West, Tier: 4

Device Types — categories of equipment with the same data structure. Assign each a unique XID.

NameXIDCategoryMakeModel
UPS GFX-1200UPS-GFX-1200UPSManufacturer AGFX-1200
HVAC AC 1200VFHVAC-AC-1200VFHVACManufacturer B1200VF

Devices — individual pieces of equipment at specific sites. Assign each a unique XID. The recommended pattern is SITE-XID_DEVICE-IDENTIFIER.

NameXIDSite XIDDevice Type XID
UPS ASITE-AUSTIN_UPS-ASITE-AUSTINUPS-GFX-1200
AC-01SITE-AUSTIN_AC-01SITE-AUSTINHVAC-AC-1200VF

Step 2: Create Sites

  1. Navigate to Administration > Platform Manager > Configuration.
  2. Select Sites from the left navigation.
  3. Click Add Site (or the + button).
  4. Fill in the site form:
FieldDescription
Export ID (XID)Unique identifier, e.g. SITE-AUSTIN. Used to tag data points.
NameDisplay name shown in dropdowns and site cards.
CustomerCustomer or tenant name for this site (optional).
Contact name / emailSite contact details (optional).
AddressPhysical address (optional, used for reference).
Latitude / LongitudeDecimal degrees (e.g., 30.267 / -97.743). Required for map display.
EnabledToggle to show or hide this site in the UI.
Show KPIs on topDisplay site KPIs horizontally on top (on) or vertically on the left (off).
Active alarmsShow the active alarms card for this site.
Device listShow the device list card for this site.
  1. Click Save.

Repeat for each site in your portfolio.


Step 3: Create Device Types

Device Types define the template for how all devices of that category are displayed.

  1. Navigate to Administration > Platform Manager > Configuration > Device Types.
  2. Click Add Device Type.
  3. Fill in the device type form:
FieldDescription
Export ID (XID)Unique identifier, e.g. UPS-GFX-1200. Recommended pattern: CATEGORY-MODEL.
NameDisplay name for this device type.
CategoryEquipment category (custom property, e.g., UPS, HVAC, Generator).
MakeManufacturer name (custom property).
ModelModel identifier (custom property).
Image pathPath within the Mango file store for the device type image (optional).
Allowed SitesMulti-select of sites where this device type may be used.
Additional pointsShow the Additional Points card for this device type.
Active AlarmsShow the Active Alarms card for this device type.
Set PointsShow the Set Points card (editable points) for this device type.
ChartsShow the Charts card for this device type.
  1. Click Save.

Step 4: Create Devices

Devices are the individual equipment items at your sites.

  1. Navigate to the Sites Configuration page and open a site.
  2. Select the Devices tab.
  3. Click Add Device.
  4. Fill in the device form:
FieldDescription
Export ID (XID)Unique identifier. Recommended pattern: SITE-XID_DEVICE-ID, e.g., SITE-AUSTIN_UPS-A.
NameDisplay name for this device.
Device TypeSelect from the device types configured in the previous step.
  1. Click Save.

Step 5: Tag Your Data Points

Platform Manager identifies which data points belong to which Sites, Device Types, and Devices using tags on those data points.

Add the following tags to each data point in your Mango data source configuration:

TagValueDescription
sitee.g., SITE-AUSTINThe XID of the site this point belongs to.
deviceTypee.g., UPS-GFX-1200The XID of the device type.
devicee.g., SITE-AUSTIN_UPS-AThe XID of the specific device.

Note: Tag values must exactly match the XIDs you configured in Steps 2–4. Platform Manager uses these tags to route point values to the correct Site Overview and Device Details views. Points without these tags will not appear in Platform Manager views.

Special tag for KPIs

KPI data points shown in the Global Overview must also have:

TagValue
deviceTypeSITE

This tag identifies the point as a site-level KPI rather than a device-level measurement.


Verifying Your Setup

After tagging your points, navigate to the Platform Manager Global Overview. You should see:

  • Your sites listed in the site table or on the map
  • Clicking a site opens the Site Overview showing its devices
  • Clicking a device opens the Device Details for that device type

If a site or device does not appear, check that:

  1. The site or device is Enabled in the configuration.
  2. The data point tags exactly match the configured XIDs (case-sensitive).
  3. The device's Device Type is in the Allowed Sites list for that site.

Next Steps

  • Configure the UI — Set up layouts, KPIs, watchlists, alarms, and map for each level of the hierarchy.