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MangoGT FAQ

Frequently asked questions about the MangoGT hardware appliance, its software, and operation.

General​

What is the MangoGT?​

The MangoGT is a powerful embedded computer that has the full Mango Enterprise software pre-installed and fully licensed. It is designed for industrial SCADA and IoT deployments where a dedicated, preconfigured device simplifies installation at remote or field sites. The unit ships ready to use -- connect power and Ethernet, and you can begin configuring data sources immediately.

What operating system does the MangoGT use?​

The MangoGT runs a customized version of Debian Linux. The operating system has been optimized by Radix IoT for long-running industrial use while retaining all standard Debian Linux features. You have full command-line access to the OS via SSH on port 2222.

What software comes pre-installed?​

Every MangoGT includes:

  • Mango Enterprise with all standard modules licensed
  • SSH server (enabled by default on port 2222)
  • OpenVPN client for remote access
  • iDrive backup agent for automated cloud backups
  • Standard Debian Linux utilities

Hardware​

What are the power requirements?​

The MangoGT accepts 12-24 VDC power input through the industrial power connector. A 5 VDC micro-USB power input is also available but is not recommended for production deployments -- it is intended for bench testing and development only.

What communication ports are available?​

The MangoGT includes:

  • Gigabit Ethernet for network connectivity
  • RS-485 for serial communication with Modbus, BACnet MS/TP, and other serial protocols
  • HDMI for local terminal access or HMI display
  • USB standard port plus an AUX USB port with software-controlled power
  • Optional analog I/O expansion with 8 channels of 12-bit input

What protocols does the MangoGT support?​

The MangoGT supports all protocols available in Mango Enterprise, including but not limited to Modbus (TCP and serial), BACnet (IP and MS/TP), OPC UA, SNMP, SQL, HTTP, MQTT, and many others. Protocol support is provided through Mango modules, all of which are licensed on the MangoGT.

Can I expand the I/O capabilities?​

Yes. The MangoGT supports an optional internal analog I/O module that provides eight 12-bit analog inputs configurable for voltage (0-5V, 0-10V), current (4-20 mA), thermistor, digital input, and pulse counting modes. External Mango I/O modules can also be connected via RS-485. See the I/O Tools page for details.

Networking​

How do I find the MangoGT on my network?​

The MangoGT is configured as a DHCP client by default. You can access it using the hostname mangogtXXXX.local where XXXX is the unit's serial number. You can also use a network scanning tool to locate the device. See Accessing the MangoGT for detailed instructions.

Can I set a static IP address?​

Yes. Network configuration is managed through the /etc/network/interfaces file on the Linux operating system. See Network Configuration for step-by-step instructions.

Does the MangoGT support VPN?​

Yes. OpenVPN is pre-installed on the MangoGT. Once configured, the MangoGT establishes an encrypted VPN tunnel to your VPN server, allowing direct remote access as if the device were on your local network. See Using OpenVPN for setup instructions.

Updates and Maintenance​

How do I update Mango modules?​

After logging into the Mango web interface, navigate to the Modules page under Administration. The page displays available updates for installed modules. Click Update to download and install the latest versions. A restart of the Mango service is required after updates.

How do I back up the MangoGT?​

The MangoGT comes with the iDrive backup agent pre-installed. You can configure automated remote backups that track file versions for disaster recovery and configuration rollback. See Remote Backups for setup instructions. You can also manually transfer files using SFTP.

What is the default password?​

There are two sets of credentials:

Access MethodUsernamePassword
Mango web interfaceadminadmin
Linux OS (SSH/SFTP)mangoUnique per unit (see sticker inside the box)
caution

Change the default Mango admin password immediately after first login. The Linux OS password is unique to each unit and should be kept secure.

What happens if the MangoGT loses power?​

The MangoGT is designed for unattended operation. When power is restored, the device automatically boots and starts the Mango service. Data integrity is maintained through the journaling filesystem on the internal storage. If using the analog I/O module in counter mode, count values are saved to non-volatile storage every 5 seconds to minimize data loss.

Is there a warranty?​

Contact Radix IoT at radixiot.com for warranty information and support options specific to your MangoGT purchase.